“So there's a lot more mediums for you to discover what people think about what happened last weekend. It's not always negative feedback when you come across fans and people when you're travelling around the country. But it is like you are living in a goldfish bowl for 10 months of the year.
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“Even away from social media, the general coverage of football these days is 24/7,
“It's just part of the focus that comes with football. When we're dealing with supposedly objective analysis of matches, whether that be an expert ex-player in a studio or an ex-referee, that should be balanced and fair. If it's all one-sided criticism, that creates a culture of fear, disrespect, shame. There's a thirst for people to be told: 'Is the decision right or wrong?' And the reality in football is there's a lot of subjectivity and opinion in the middle of right and wrong. But that's not acceptable a lot of the time now.
“people in the media looking for things to scrutinise, whether that be fairly or unfairly
“an immense privilege, but the pressure is intense and the scrutiny is constant
“brings us another level of attention and branding and makes this place more of a destination than just a pass-through
“Part of it is the old saw that we often say but rarely hear: Polling is a snapshot in time
“One thing our otherwise USA struck visitors for the world cup seemed not to get was the… permeability of American society, compared to any other society on Earth.
“Many of those people have lived there for many many years. It's their life. It's gone.